About maintenance
At KIRYU ALOHA, we perform maintenance (repairs) on the products you have purchased so that you can use our products for a long time.
If you are interested, please contact us with the necessary information and send us the item you have.
Flow of maintenance requests
①Please send an email to our company (home@kiryualoha.jp) with your name, address, phone number, desired maintenance details, and photos showing the condition.
②After checking the reply from our company, please ship the item to the specified address. ※Shipping will be borne by the customer.
③We will check the condition of the item and send you an estimated price via email. *Depending on the condition of the item, we may not be able to repair it.
④After confirming the amount, please decide on the maintenance details.
⑤Please deposit money into the designated account.
⑥After we confirm your payment, we will carry out maintenance. |
Maintenance reference price
button attachment |
500 yen per place (Additional charge if button is lost) |
Rip/tear repair | From 4,500 yen |